"Hi, I do not know if it's just a feeling or something more substantial, but there is an impression that Chinese people were very nice :) especially customer service Storeinfinity site.
I bought a laser distance meter in Storeinfinity and I can testify that it was a great experience.
Of course the product was completely covered and protected and it is not always clear, but what impressed me most is the warm treatment I received from customer service. after the end of the transaction, I had questions and requests for invoice, English Guide and more, and All my references were quick and courteous response.
It really was a great experience and I really think there is in Storeinfinity people that while care about us, the customers.
EliTal posted May-23-2012
"I find the people and store efforts very friendly and very accurate. They make every effort to get the item to you quickly and are more than willing to assist should there be any problems. I am very happy with their store, products and assistance. The manage to keep up with great communications and notations to the customer. THANKS StoreInfinity. You now have a life long customer. "
S.D.Line posted Oct-18-2011
"I ordered a LAN cable tester to verify wiring and measure length. The only U.S. products I could identify to do this cost a great deal more. The most negative aspect of this order is that shipping cost almost equaled the item cost. I looked into other merchants but only StoreInfinity inspired any confidence. I placed my order April 02 and received it April 13. I was unable to track the package in China but once it entered the U.S. it showed up on the USPS tracking system.
The packaging was adequate though not what might be used in the U.S. The foil bag was slit open in China (I suspect) for inspection and resealed. The instrument was inside a sturdy box and secured in a "crate". It had no other protection (no plastic bags or cushioning) but arrived in satisfactory condition and functions. The manual is minimal and in "fractured English". It does not have the antiseptic "newness" typical of products purchased in the U.S.
I was favorably impressed by Customer Service which, when I had difficulty tracking the order, offered to do it for me, at any time."
db_71 posted May-05-2012
"Fantastic to deal with. Extremely good value, very good communications and lots of after sales support and assistance (in my case to get english software as the devises I purchased came standard with Chinese). I recommend StoreInfinity without hesitation."
rksleeman posted May-13-2012
"I ordered a shearing clipper to Portugal. I received it without any problems and it works just as expected. The only downside is that it came with US plug it is works with 110V."
paulomendes posted May-15-2012
"JUST AS IT WAS DESCRIBED! pretty fast shipping!!! i'm using those films now. i've been using them! products are as described above!! I would order again!!"
vilaikeow posted Nov-25-2011
"This store was one of the best that I have encountered in China. Communication, and answers to queries were prompt, and they were personally signed which made it easy to identify the staff member involved. Dispatch was quick, the rate very reasonable and the standard of packing was first class ! Product arrived in first class condition and was exactly as described. I would happily deal with this company again in future."
ZL2HZ posted Nov-30-2011
"Unbeatable price! Great service! Shipped quickly! Highly recommended!
emilijanus posted Nov-30-2011
"Great service and customer support - can't fault it. Goods arrived in good time, well packaged and as described."